Live Crystal Sale Experience
Our live crystal sales are a fun and interactive way to shop with us in real time on TikTok.
During the show, we begin with a table scan so viewers can see everything available. We then go by section, showing each crystal up close and sharing the price.
Because TikTok has restrictions on certain words during live sales, we use fun code words when sharing prices. For example:
10 cookies = $10
20 crackers = $20
Some crystals may also be numbered to make claiming easier.
How to Claim an Item
To claim a crystal during the live show:
1️⃣ Type “C” for claim in the chat when the item is shown.
2️⃣ The first claim that appears on our screen will receive the item.
To keep things fair, although your comment may appear first on your screen, we will always select the claim that appears first on our live feed.
Please only claim items you fully intend to purchase.
After the Live
Invoices are sent the following day.
If we do not already have your information on file, we will reach out to you via message to collect your:
• Name
• Shipping address
• Email address
You are also welcome to send this information in advance to help speed up checkout.
Payment
Invoices must be paid within 24 hours of being sent unless other arrangements have been made.
Unpaid invoices may result in future claims being declined.
Combined Shipping
We are happy to hold and combine items from multiple live shows to help save on shipping.
If you would like your items shipped right away, please let us know when paying your invoice.
Shipping
Shipping charges are calculated based on your order weight and will be included on your invoice.
Live Sale Tips for Claiming
If you’re new to our live crystal sales, here are a few tips to help you claim successfully:
• Stay active in the chat so you’re ready to claim when items are shown.
• When you see something you love, type “C” for claim right away.
• Claims are awarded based on the order comments that appear on our live feed, not individual viewer screens.
• If items are numbered, include the number when claiming to make sure we know which crystal you want.
• Because claims can happen quickly, we recommend deciding ahead of time which pieces you’re most interested in.
Our live shows are meant to be a fun, relaxed way to shop crystals together, and we appreciate everyone's help in keeping things fair and smooth for all participants.